How can we help?
Ask a question or describe the problem you are facing.
Does Corbels Plus Have A Minimum Order Size
Our minimum order size is one piece. This is true for standard items as well as custom items. However, we do offer free shipping anywhere in the US on orders of $200.00 or more.
Are Hardwood Squares Laminated Or Solid?
We use both laminated and solid squares. Certain species and/or sizes of solids are not available due to market availability. Give us a call to discuss your square blank requirements.
What Type Of Guarantee Dose Corbels Plus Offer?
Corbels Plus stands behind all of our products and they are 100% guaranteed for accuracy and quality. Corbels Plus 100% guarantees all of its products. Customers may return any of the company’s products within 90 days of purchase for a replacement or credit. All returns must have prior authorization by Corbels Plus. All products must be returned in their original condition with original packaging materials. If such materials are unavailable, the product must be secured with packaging to protect the entire product. Damage during the return may negate some or all of the credits or refunds. All returns (not due to quality issues) could be subject to a 25% restocking charge. If the customer is exchanging products, the restocking fee will be reduced to 15% of the original products’ value. Customer is responsible for all shipping costs and any additional related cost to the return of the product.
What Type Of Shipping Options Are Available?
We ship with FedEx and offer ground, 2day, and next day shipping. Lead times of products are typically 2-5 business days plus transit time.
What Are The Lead Times For Your Products?
Our standard is 3-5 days. We do offer some items that are MTO (made to order) that may require longer lead time.
Wood Hood and Hall Tree Questions
Is the hood trimable?
Yes, every hood is trimmable by up to 6″. You can do this yourself or we are happy to cut it down before we ship it for an additional $125. Please note that you cannot cut the hoods by more than 6″ as it will threaten the structural integrity of the hoods.
What height hood do I need for my ceiling height?
We recommend 30″-36″ between your cooktop and the bottom of the hood. Typically, if you have 8′ ceilings we would recommend a 30″ tall hood. With 9′ ceilings we recommend a 36″ tall hood and with 10′ ceilings, we recommend a 48″ tall hood.
What are the total exterior dimensions of your hoods?
We use 3/4″ thick trim on our hoods. To determine the total exterior width you will add 1.5″ to the size hood you are interested in. For example, for a 30″ wide hood, the total exterior width will be 31.5″.
Can I get the hood without the trim installed?
Yes, please either call us directly or put a custom note in your order if you want to do this. Please note that our hoods are a two-piece construction to allow for easy installation. Because of this, we highly recommend installing the trim as there will be a seam between where the chimney and the apron of the hood meet.
Do you offer custom paint matching?
We can custom match paint to your specific color for an additional $425 on top of the raw cost of a hood. In order to do this, we require that you mail a physical sample of the color desired to our factory to be matched to. Please write your name or order number on the back of the sample.
What are your hoods made of?
Our hoods are made plywood with a maple veneer. We have some options that include a walnut band.
Will my insert work with your hoods?
To determine if your insert will fit you must look at the interior dimensions of the hood. We use 3/4″ thick material for the construction of the hoods. To determine the interior width you would look at the size hood you are interested in and subtract 1.5″. For example, for a 48″ hood (please note total exterior width for this option is 49.5″) the interior width would be 46.5″ wide. Then you must determine the interior depth. We have three options 18″, 20.5″ or 22.5″. Make sure to purchase the option that will best accommodate your insert. You must also look at height. The apron of all of our hoods is 8-1/4″ tall. If your insert is taller than this I would recommend reaching out to us directly so we can determine if it will work.
How long does it take to receive my hood once ordered?
All of our hoods are made to order, we do not keep any in stock. For non-custom orders, our standard lead time is 15 business days. Once the hood is made we use R&L Carriers to ship. For any custom orders, the lead time is 3-5 weeks.